Index
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Refunds
Apple manages your subscription to Kemuri and the associated payments directly. You can claim your refund directly through this link:
https://support.apple.com/en-us/HT204084
Kemuri offers refunds on Weekly Sessions to some customers, considering each case individually. You may need to meet specific criteria to receive your money back. Start by contacting us at session@migiri.app, and explain why you were dissatisfied with the services provided.
Ensure you mention the compensation amount you wish to be refunded. You might include screenshots, bank statements, or other documents in your email.
Platforms supported
Kemuri is currently available on iPhone, Mac and iPad. To install Kemuri on a new device simply download Kemuri on the device and sign up using your existing associated Apple ID. You can use Kemuri on more than one device without any additional charges. Download Kemuri here: https://apps.apple.com/app/apple-store/id1551848949
Trial & Subscription cancellation
To cancel your Trial or Subscription of Kemuri follow these steps:
Open the Settings app on your iOS device > Tap your name > Tap Subscriptions > Tap Kemuri > Tap Cancel Subscription.
Weekly Sessions Cancellation
To cancel your One-on-One Weekly Sessions please contact us through sessions@migiri.app
Frequently Asked Questions
Resetting my progress
To reset your counter open Kemuri and visit your home screen. Inside your home screen you will find a section called "My Next Goal" with a "Restart my Progress" button at the end of that section.
Once you reset your progress, your counter starts from zero but the active goals remain the same. This is so that you keep all your previous awards with you as a testamentof your achievements.
My Companion is not receiving emails
Your Companion will be notified as you progress on your journey without porn. If your Companion is not receiving emails from Kemuri please ask him/her to check the spam folder. If the issue persists, we advise you to ask your Companion to use a different email address since some email providers may block our emails.