Frequently Asked Questions

Migiri relies on five main pillars:

• Daily Exercises: We want to replace problematic porn use with healthy habits that can reduce stress and anxiety. Open the app and you'll find the Daily Exercise section on the homescreen. These have been specifically created by Clinical Psychologists.
• Awards: You'll receive awards as you leave porn behind, giving a more tangible sense of progress. Our users love this gamification aspect because it keeps them motivated.
• Companion: You can assign an accountability partner (Companion) in the profile section. They get notified via email if you're trying to access porn, and also when you receive awards for staying away from porn.
• Relapse Prevention: Once Migiri is installed, if you try to access porn across any browser (Safari, Chrome, etc.), even in private mode, it's automatically blocked. Right after blocking, you're invited to an audio-guided exercise created by a Clinical Psychologist using the R.A.I.N. technique.
• One-on-One Sessions: Optionally, we offer individual sessions with licensed therapists specialized in problematic porn use.

A Companion is your accountability partner. They receive notifications about your progress on your journey without porn. If your Companion is not receiving emails from Migiri, please ask them to check their spam folder. If the issue persists, we advise using a different email address since some providers may block our emails.

Migiri relies on VPN technology to monitor if porn is being watched and help you out. Thus, it should be the only VPN being used on your device.

Our users' privacy is paramount—we don't log any personal data including visited websites.

Yes! By default, Migiri automatically blocks access to explicit websites and apps. However, you can also block additional websites or apps that Migiri may not be blocking by default.

To create a personalized list of additional sites and apps to block, visit the Migiri Filter section inside your Profile.

To reset your counter, open Migiri and visit your home screen. Inside your home screen you'll find a section called "My Next Goal" with a "Restart my Progress" button at the end of that section.

Once you reset your progress, your counter starts from zero but the active goals remain the same. This way you keep all your previous awards with you as a testament of your achievements.

Migiri is currently available on iPhone, Mac, and iPad.

To install Migiri on a new device, simply download it and sign up using your existing associated Apple ID. You can use Migiri on more than one device without any additional charges.

Download Migiri from the App Store →

Your first week with Migiri is completely free. You get full access to all features during the trial period. If you decide it's not for you, simply cancel before the trial ends and you won't be charged.

If you subscribed through the App Store:

Open the Settings app on your iOS device → Tap your name → Tap Subscriptions → Tap Migiri → Tap Cancel Subscription.

If you subscribed through our website:

Please visit your Profile inside Migiri and tap "Manage Subscription" to cancel it.

To cancel your One-on-One Weekly Sessions, please contact us at sessions@migiri.app

If you subscribed through the App Store:

Apple manages your subscription and payments directly. You can claim your refund through Apple Support: Request a refund from Apple →

If you subscribed through our website:

Please contact us at session@migiri.app

Migiri offers refunds on Weekly Sessions to some customers, considering each case individually. You may need to meet specific criteria to receive your money back. Please explain why you were dissatisfied with the services provided and mention the compensation amount you wish to be refunded. You can include screenshots, bank statements, or other documents in your email.

Follow these steps the next time you get the notification that you're under the urge to watch porn, so we can identify what's triggering it:

• Open the urges notification from Migiri
• Once inside the relapse prevention screen, wait for your action plan to appear
• Tap on "Other Options"
• Tap on "Report website wrongly classified" so we can look into it and fix it

Additionally, if you're frequently getting the relapse prevention notification, chances are you have some previously visited website classified as pornographic in your Safari cache. To resolve this:

• Open Safari on your iPhone, iPod touch or iPad
• Tap the bookmark icon in the bottom right corner (the one resembling an open book)
• Tap the History (clock icon) button at the top
• Search for any pornographic website you may have visited in the past, swipe it from left to right and select Delete

Your Companion will be notified as you progress on your journey without porn. If your Companion is not receiving emails from Migiri:

• Ask them to check their spam folder
• If the issue persists, we advise asking your Companion to use a different email address since some email providers may block our emails